Angiee Collab Q & A
When can we order this collab?
This collab will be available for purchase on our website on Saturday, 8/23 at 12:45pm pst.
Does Angie have a promo code we can use?
Yes. You can use code Angie on this collection as well as the whole site at any time for 25%.
How much is the jewelry?
The earrings are $25. With code Angie it comes out to $18.75.
The necklaces and bracelet are each $35. With code Angie it comes out to $26.25.
We also have 2 amazing package deals.
You can get the PR box with everything in it for a discounted package deal price while having the pr experience. Normally all the jewelry would be $135. But we are selling it at a package deal of $115. That is $20 cheaper than ordering separately. And on top of that when you use code Angie you get another 25% off, making it $86.25 That is a total savings of $48.75.
We have another package deal too. You can buy both the necklaces for $58. Normally they are $70 if ordering separately. That is a savings of $12. And then with code Angie for another 25% off you get it for $43.50. That is a total savings of $26.50
Do you offer payment plans?
Yes. We offer Shop Pay, where you can pay in installments. You can either pay now, or pay in 4 installments. You can pay every 2 weeks with no interest or fees.
What is the jewelry made of?
The metal is 18k gold plated over premium brass.
It is nickel free which is a great because that is the common jewelry allergy.
The stones are real cubic zirconia which is its own stone with its own carbon. Unlike many companies that use glass or rhinestone. The stone colors are pink and white. The shapes are heart and round.
What is the chain style and length?
These are box chains.
The cross comes on 18 inch and the heart comes on 20 inch. This is so that you can achieve a layered look like in the pictures.
If you are ordering the package deals and you want to layer them different don’t worry, the charms come off to switch them out.
If you are ordering the heart and want it on 18, ordering the cross and want 20, or getting the package deals and want both 18 or both 20 don’t worry. You can make these requests in the note box in your cart. Don’t see the note box in your cart? No problem. Just email us your notes before we ship your order.
We have a email in our IG bio and a contact form on the site. You can use either one.
What does 18 and 20 inches look like?
Please see the pic of Angie where she has them both on. Keep in mind it’ll look a little different of different body types so you can go to google images for that.
I do not like box chain. Can I get another style?
Please email us to customize the order for you.
I want a longer chain than you are offering.
Box chains are only available in 18 and 20.
You would need another chain style if you want it longer.
Please email us for a custom order.
Is the jewelry hypoallergenic?
Although the fact that it is nickel free makes it less likely for a common jewelry allergy, we do not like to call our jewelry hypoallergenic. There really is no such thing as hypoallergenic jewelry, unless it is medical grade stainless steel with no gold plating or any plating at all. You can even be allergic to solid gold! Unfortunately this is a recent trend that companies lie to make sales.
Is the jewelry waterproof?
That too is a huge trend online that companies lie about! They will take the jewelry on Tik Tok and put it in dish soap and say wow look it’s not tarnishing. Tarnishing is something that can happen overtime with repetitive lack of care. In the almost 7 years we have not gotten tarnish complaints and many of our clients tell us that they shower (and swim) in their jewelry daily and nothing has happened to it. But we still do not like the idea of the jewelry getting wet. Because it is a common universal recommendation to not wet gold plated or sterling silver jewelry to preserve the plating in the long run. Our manufacturers also tell us you can get it wet, but we still prefer you dont. We want you to cherish your jewelry forever. It is up to you if you want to wet it, but this is just our recommendation for the best preservation. And not to worry. Each order comes with a jewelry cleaner and a care instruction card.
How should I care for my jewelry?
To preserve the gold plating of any gold plated jewelry and silver jewelry, it is a universal recommendation that it should not be wet, or perspired on too much. It should also be protected from perfumes, lotions, and chemicals. That goes for any brand. For example, it should not be bathed with, worn in the pool, or worn during vigorous exercise so that the gold plating is preserved to its best quality.
What comes with my order?
All the jewelry comes in a pink velvet jewelry pouch. It also comes with a pink jewelry cleaner, a care card, and a post card of Angie with a special note from her. And of course if you’re getting the PR package, then all of this comes in your PR box.
When and where can I buy it?
8/23 at 12:45pm.
This collection is only sold by Gold Dipped, on our website.
It should also be available for checkout on our Instagram.
How much is shipping?
All order over $30 ship for free. Under that is a flat rate of $5.
That’s another reason to get the package deals. Free shipping!
How long does shipping usually take?
Your item can take approximately up to one week or less to arrive.
Please allow approx. 0 to 3 business days to process and ship your order, and approx. 1 to 4 days to arrive after it is processed and shipped.
There may or may not be a couple days extra processing time due to high demand.
But we will try our best to ship on time.
How can I track my package?
You will be emailed a USPS tracking number when it ships. Please make sure to include an email address at checkout to receive the notifications. Tracking numbers are not sent via text message.
Do you ship outside of the USA?
Our system currently ships within the USA, Canada, Australia and United Kingdom. We charge a flat rate of $15 to ship to these countries at checkout.
We do often ship to many other countries, as long as our shipping company will send it. Please inquire with your items and address or location, for pricing and availability via email or our contact form. It usually costs approx. $15 to $20 to ship outside of the USA.
The client is responsible for all customs fees and taxes, if their country requires that.
Why Can't I see my notes that I left on my order?
Once you place your order, your notes disappear on your end and do not show up on your confirmation email. But they do come through for us.
I forgot to write my notes. What can I do?
Please email us. Here is our contact form. Thank you.
Is Gold Dipped sold in stores?
No, sorry. We currently only sell our jewelry online. We ship directly from our warehouse. We do however offer a local pick up in LA. Please see next prompt.
How can I do local pick up?
We offer a local pick up at B & F Jewelry in the Jewelry District of Downtown Los Angeles. Our Gold Dipped collection is not available for purchase or viewing there, as it is shipped directly from our warehouse.
You will get an email when your order is ready for pick up. It is usually ready within approx. 24 hours. Please bring that confirmation email with you. You have 7 business days to pick up from the date of that email. If you need longer please let us know and we will continue to hold it for you. Thank you.
Below is the pick up address:
B & F Jewelry
655. S. Hill St.
#A16
Los Angeles, Ca
90014
They are open Monday through Saturday from 12pm to 5pm.
How can I contact customer service? I need to talk to someone about my order.
Please use our contact form, or email us at customerservice.golddipped@gmail.com.
Please allow up to 48 hours for a representative to get back to you. Our hours of operation are from 12pm tp 5pm from Monday to Friday. If you have any questions or concerns about your order please do not contact Angie as she doesn’t have access to your order. Our reps will help you.
What is your return policy?
All sales are final. No cancelations, returns, or exchanges. But please contact gold dipped customer service if you have any issues with your order. Your satisfaction is very important to us. Thank you.